Customer Reviews
The guys just finished installing our carpet and it looks great!! I would really like to commend Dion, Chris and Fusi on the job they did. Very professional and are hard workers. They are personable and are great representatives of your company.I would recommend American Floor & Home and suggest they request these guys to install. First rate job!! Mahalo to all.
These guys, Aris and Dion were very personable and professional. The flooring process was explained in detail, how to clean it, etc. They were patient throughout the 2 days process, despite my cat (s) making their signature imprint on the cement base on the first day of process. I am very please how my floors turned out.
From the initial contact, Jakob (consultant), Randall (moisture test), and Aris and Dion, Mahalo Nui Loa. I appreciate the great customer service.
From the initial contact, Jakob (consultant), Randall (moisture test), and Aris and Dion, Mahalo Nui Loa. I appreciate the great customer service.
We had a great experience with American Floor & Carpet. Sean Okamoto was extremely helpful with our carpet selection—patient, courteous, and informative throughout the entire process. He also offered us the 40% sales price, which made our decision to purchase from this store much easier. Sean even followed up after the installation to ensure everything went well.
Our installers, Dion and Danny, arrived on time and were very professional. They did an excellent job with the installation and left everything clean. Overall, outstanding service from start to finish. Highly recommend! Mahalo
Our installers, Dion and Danny, arrived on time and were very professional. They did an excellent job with the installation and left everything clean. Overall, outstanding service from start to finish. Highly recommend! Mahalo
Alan, Josh , and Dion did a fantastic job laying carpet in our bedrooms. Everything fit perfectly and they took care that the transitions to my tile and lvp floors were seamless, so i didn't have to get threshholds or strips. Thanks so much guys!! Oh and I almost forgot. Thank you Sean, for being the most thorough, polite, and gracious salesman I have ever had!!
We are so happy with the our beautiful new vinyl plank floors downstairs and vinyl sheeting in the bathrooms, and pleased with the installation experience. The install team - David, Shayden, Chris T, Pono, and Anthony - were always punctual, and very courteous, neat, and professional. They worked quickly and efficiently, and kept us informed throughout the 5-day install. We are so glad we went with AFH, would use them again, and will recommend them to others.
Had an excellent experience working with American Floor and Home and working with Jakob. Fantastic customer service and highly recommend them for anyone looking for materials.